Refund & Cancellation Policy

1. Scope

This Refund & Cancellation Policy applies to all products, services, subscriptions, and digital tools provided by PrimeNotepad on primenotepad.com.

2. Free Tools & Services

Most tools on PrimeNotepad are free to use. Because no purchase is required, no refunds are applicable for free tools.

3. Paid Subscriptions

If you subscribe to any paid plan or premium feature:

• You may request cancellation at any time.
• Refunds will be considered based on eligibility (e.g., unused service time, billing errors).
• To request a refund, contact support at: [your support email] within [X] days of purchase.

4. Refund Conditions

Refunds may be issued in the following cases:

• Duplicate billing or payment processing errors;
• Service interruptions caused by PrimeNotepad that materially affect usability.

Refunds will not be issued for:

• Change of mind after a service has been used;
• Partial usage of time-based subscriptions;
• Third-party service fees or add-ons.

5. How to Request a Refund

To request a refund, email: [support email]

Please include:

• Name on account
• Order/Invoice number
• Reason for refund

6. Cancellation Process

To cancel a paid subscription, sign in and visit your account subscription settings, or email support with account details.

7. Policy Updates

PrimeNotepad may update this policy at any time. Updated versions are effective immediately upon posting.